Consultancy   James Dale Associates (JDA) expanding list of clients include: Steria UK, Novare Consulting, QI Consulting, Sola,  the Association for Project Management (APM), Cobra Solutions, the Association of Chief Police Officers, West Midlands Police, Leicestershire Constabulary and the National Policing Improvement Agency (NPIA). James is an accredited trainer with the APM Group and teaches MSP and Change Management.  He is an active assessor for the APM and an external OGC Gateway Consultant. James specialises in undertaking quick-time high impact reviews of programmes and projects and has completed several successful assignments of this nature.   Programme Management   In January 2008 James was appointed as the interim manager for a multi million pound UK Government programme.  James was responsible for setting up the programme and completing the definition phases in accordance with MSP (UK public sector standard for programmes of transformational change).  The dossier of projects includes, process improvement, competence development, procurement and new Information Systems.   James successfully headed a ‘root and branch’ review of Sussex Police which led to the development of a more local, consistent and resilient force.  He also led a multi million pound programme which overhauled call taking in Sussex Police, thereby improving efficiency and effectiveness.  This included centralising call taking, setting up the single non emergency number, creating a ‘one stop shop’ call centre and introducing ‘e’ contact.   Line Management:   James was a dynamic and highly successful divisional commander.  An independent inspection by Her Majesty’s Inspectorate of Constabulary identified strong leadership and cited 10 areas of national good practice  (a record at that time). Please see the Inspection Report at the foot of this page (pdf). He went on to perform the role of Head of Operations for Sussex Police, with responsibility for 300 staff and a budget of £11 million.     Education / Training: James is an MBA graduate (pass with distinction) from the City University Business School (London)   He has been accredited by the APM Group to train: Managing Successful Programmes Change Management  and is a registered practitioner in the following disciplines:   Managing Successful Programmes (MSP) PRINCE 2 (project management) M_o_R   (management of risk) He successfully passed the Association of Project Management professional examinations (APMP). He passed the British Psychological Society examinations in applied psychometrics (Competence Level A).   Professional Membership James is a fellow of the Chartered Institute of Personnel and Development (FCIPD) He is a full member of the Association of Project Managers (MAPM) He is a member of the Private Contractors Group (PCG)